Tag Archives: twitter

The Power of Your Voice

Posted on January 24, 2010 | 2 Comments

Disclaimer:

- The statements here are definitely my own (very personal) feelings and do not necessarily reflect those of my employer -

Is professionalism completely lost when you gain a following online?  Whether that’s your blog readers, Twitter followers, or Facebook friends?  Yes, I am completely aware the person I am (passive aggressively) referring to in this post has built an untouchable level of trust with his posse online.

If you find our systems inefficient, inoperable, or outdated – we are the first to want to hear it.  But I feel like (and maybe I just assumed this) that you and I have a professional relationship – we’ve shaken hands, talked online, and run in many of the same circles.   You knew that I was on the other end of your criticism that was spewed all over the internet on Friday.  In my opinion, there are better, more professional ways of getting your point across.

I’ve followed you, trusted you, and have modeled a lot of what I do after you.  The fact that you didn’t feel like you could TRUST me back to share your frustrations in a professional (offline) way, hurts me.  It hurt me personally,  and left a huge bruise for my Company online.  I hope you understand the power of your voice.  Use it for good!

Thanks for listening.

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Social Media Club Dallas

Posted on January 24, 2010 | 3 Comments

Last night I attended my first Social Media Club Dallas meeting since the relaunch of the club.   I must say this was a super organized well thought-out event.  My colleague and I geeked it out with the best of the Dallas Twitterati and Foursquare fanatics.  The meeting had a great turnout, which isn’t surprising since they kicked off the first meeting of 2010 with the highly esteemed blogger and writer Chris Brogan.  Brogan tackled a bunch of my favorite concepts  -

  • We are all in the Customer Service business.
  • If you aren’t living in Twitter search, you aren’t using the tool to it’s full potential.
  • Don’t self-promote all the time.  If you want readers on your blog don’t write about yourself.

It was great to reconnect with folks that I’ve met at other Dallas events and meet some of my Twitter friends face to face!   I also met a few new contacts as well.

Mike Merrill, SMC President, did a great job of kicking off the new year.  I have a feeling lots of new locals will be joining Social Media Club Dallas after this event.

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Travelin and using Twitter

Posted on September 10, 2009 | Leave a comment

When I’m speaking or teaching Social Media to others, I often am asked how I manage the constant flow of information coming in on Twitter.  The truth is that I’ve actually gotten to a place where I’m not reading all the tweets that come in from the people I’m following.  Instead I use the Twitter search engine to hunt down key words.  Two great travel examples that come to mind:

Currently I’m in Austin speaking at a conference.  Before I left Dallas I did a quick Twitter search for #Austin.  With that quick search I found that my hotel is on Twitter and I also found the hashtag that had been assigned to this conference.   Two vital things to know when you are heading outta town for a conference.

My second example is from when I was driving through New Mexico and Arizona with my family in route to Las Vegas (yes, I work for an airline…and we drove to Vegas).  Along the way we decided to venture down Historic Route 66.  Of course the whole journey I was searching keywords on Twitter looking for places to stop and explore.  When we entered Williams Arizona, I stumbled across a tweet about a Western Style Shootout performance that they have in the town square every day at 7pm.  I also found the Wigwam Motel on Twitter and they offered me 10% off my hotel rate if I stayed there and said I found it on Twitter.  Cool stuff…

Both examples will help manage the content flow on Twitter especially when you are traveling or looking for specific information.  Yes, I believe the big news will find you on Twitter or Facebook.  But if you are looking for very specific information I recommend searching keywords.

Here’s a pic that cracks me up from our family trip to Las Vegas, yes it’s a “Awkward Family Photo“

Who is that person running across our family pic?

Who is that person running across our family pic?

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Funny Cats

Posted on August 13, 2009 | 1 Comment

Lately, I’ve been really into the analytics behind this site.  Who is clicking on it, from where, how long do they stick around….cool stuff.

Nothing too phenomenal since my blog is only 2 weeks old, and there isn’t a whole lotta content here.  But what really tickles me is that the search term that people use to find my blog is “Funny Cats.”  I think my life is complete with that.  I am officially a lady who blogs and tweets about cats and stats.

On that note, here is Jack Bauer when he discovered that I was sitting on the front porch drinking a glass of wine without him…Jack's Paw

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