Tag Archives: Social Media

The Power of Your Voice

Posted on January 24, 2010 | 2 Comments

Disclaimer:

- The statements here are definitely my own (very personal) feelings and do not necessarily reflect those of my employer -

Is professionalism completely lost when you gain a following online?  Whether that’s your blog readers, Twitter followers, or Facebook friends?  Yes, I am completely aware the person I am (passive aggressively) referring to in this post has built an untouchable level of trust with his posse online.

If you find our systems inefficient, inoperable, or outdated – we are the first to want to hear it.  But I feel like (and maybe I just assumed this) that you and I have a professional relationship – we’ve shaken hands, talked online, and run in many of the same circles.   You knew that I was on the other end of your criticism that was spewed all over the internet on Friday.  In my opinion, there are better, more professional ways of getting your point across.

I’ve followed you, trusted you, and have modeled a lot of what I do after you.  The fact that you didn’t feel like you could TRUST me back to share your frustrations in a professional (offline) way, hurts me.  It hurt me personally,  and left a huge bruise for my Company online.  I hope you understand the power of your voice.  Use it for good!

Thanks for listening.

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Social Media Club Dallas

Posted on January 24, 2010 | 3 Comments

Last night I attended my first Social Media Club Dallas meeting since the relaunch of the club.   I must say this was a super organized well thought-out event.  My colleague and I geeked it out with the best of the Dallas Twitterati and Foursquare fanatics.  The meeting had a great turnout, which isn’t surprising since they kicked off the first meeting of 2010 with the highly esteemed blogger and writer Chris Brogan.  Brogan tackled a bunch of my favorite concepts  -

  • We are all in the Customer Service business.
  • If you aren’t living in Twitter search, you aren’t using the tool to it’s full potential.
  • Don’t self-promote all the time.  If you want readers on your blog don’t write about yourself.

It was great to reconnect with folks that I’ve met at other Dallas events and meet some of my Twitter friends face to face!   I also met a few new contacts as well.

Mike Merrill, SMC President, did a great job of kicking off the new year.  I have a feeling lots of new locals will be joining Social Media Club Dallas after this event.

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The Ultimate Airline Mashup!

Posted on October 15, 2009 | Leave a comment

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Posted in Airlines, Texas, Work

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Join The Conversation

Posted on October 9, 2009 | 2 Comments
Join the Conversation

View more presentations from christi5321.

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Posted in Southwest Airlines, Texas, Work

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Bistro 737 September Star!

Posted on September 10, 2009 | 1 Comment

Yes!  I am the breakroom star for September!  I answered a few questions and our graphic design wiz kid, Sonia, cooked up this cute little q&a:

September Star

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Travelin and using Twitter

Posted on September 10, 2009 | Leave a comment

When I’m speaking or teaching Social Media to others, I often am asked how I manage the constant flow of information coming in on Twitter.  The truth is that I’ve actually gotten to a place where I’m not reading all the tweets that come in from the people I’m following.  Instead I use the Twitter search engine to hunt down key words.  Two great travel examples that come to mind:

Currently I’m in Austin speaking at a conference.  Before I left Dallas I did a quick Twitter search for #Austin.  With that quick search I found that my hotel is on Twitter and I also found the hashtag that had been assigned to this conference.   Two vital things to know when you are heading outta town for a conference.

My second example is from when I was driving through New Mexico and Arizona with my family in route to Las Vegas (yes, I work for an airline…and we drove to Vegas).  Along the way we decided to venture down Historic Route 66.  Of course the whole journey I was searching keywords on Twitter looking for places to stop and explore.  When we entered Williams Arizona, I stumbled across a tweet about a Western Style Shootout performance that they have in the town square every day at 7pm.  I also found the Wigwam Motel on Twitter and they offered me 10% off my hotel rate if I stayed there and said I found it on Twitter.  Cool stuff…

Both examples will help manage the content flow on Twitter especially when you are traveling or looking for specific information.  Yes, I believe the big news will find you on Twitter or Facebook.  But if you are looking for very specific information I recommend searching keywords.

Here’s a pic that cracks me up from our family trip to Las Vegas, yes it’s a “Awkward Family Photo“

Who is that person running across our family pic?

Who is that person running across our family pic?

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Posted in My Faves

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Here’s Your One Chance, Fancy Don’t Let Me Down

Posted on September 5, 2009 | Leave a comment

So yes, I still have a MySpace page.  It doesn’t quite get the attention that my Facebook or Twitter pages do.  In fact, I only check it about once a month.  Usually I haven’t missed out on much.

Apparently, in my sporadic maintenance of my MySpace page I missed the newest addition of Karaoke.  Amazing.  Personally I love karaoke for the audience and the energy from the crowd.  But it appears some folks are really digging the karaoke to the internet.  Basically users can pick a song and then upload a video of themselves singing it.  MySpace tracks the views and other users can leave you comments (ekk…that would ruin it for me right there!)

Today when I signed on and saw a contest from Reba on the sign in screen, she’s launched a contest around the launch of her newest album and the karaoke platform.  Clever.  I’ve got to hand it to Reba’s management team for steering her down this path.  Her MySpace fan page is stellar, she is one of my favorite celebs to follow on Twitter (she calls her followers Twebas!), and now she’s tapped into the talents of her fanbase by letting them upload their renditions of her newest songs creating hours of user generated content.   I felt compelled to watch several this afternoon (I will probably submit my own later), but here is one of my favorites and also the most viewed version of Strange.

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Social Media Revolution

Posted on August 21, 2009 | 2 Comments

I loved this video and it really got me energized today.  I sent it out to the entire communications department at work.  It was created by the folks at Socialnomics.com.  Enjoy, and be sure to let them know your thoughts.

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Posted in My Faves, Work

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What’s Ahead in August

Posted on August 3, 2009 | Leave a comment

Yay!  August is here (my least favorite month)!  A few exciting things on the horizon…

I will be giving a Social Media presentation to the National Agri-Marketing Association Bootcamp on Aug. 19.  I’m excited for many reasons. 1.) I love sharing what I know about Social Media and online communications 2.) I love farmers/ranchers…also known as Ryan (creator of Boyfriend Art and owner of the Longhorn featured at the top of my blog).

Toward the end of August I will be speaking at the Gravity Summit at Harvard. Again, excited about the topic and people involved.  Hopefully I’ll get a pic with MC Hammer and get to take a Boston Ghost Tour!

I’ll be sure to do a complete wrap-up of the experiences here on the blog.   See ya laters gators!

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